13x Certified Salesforce Architect

Jeremy Carmona is a 13x certified Salesforce Architect and founder of Clear Concise Consulting. He has 14 years in the Salesforce ecosystem, taught the first Salesforce Administration at NYU Tandon School of Engineering, and has published in Salesforce Ben on AI governance and data quality.

13

Salesforce Certifications

14

Years in Salesforce Ecosystem

160+

Students Trained at NYU Tandon

80%

Student Job Placement Rate

Certification List

  • Architecture Track

    Salesforce Certified Application Architect

    Salesforce Certified Data Architect

    Salesforce Certified Sharing and Visibility Architect

  • Consultant Track:

    Salesforce Certified Sales Cloud Consultant

    Salesforce Certified Service Cloud Consultant

    Salesforce Certified Experience Cloud Consultant

    Salesforce Certified Nonprofit Cloud Consultant

    Salesforce Certified Business Analyst

  • Builder Track:

    Salesforce Certified Administrator

    Salesforce Certified Advanced Administrator

    Salesforce Certified Platform App Builder

    Salesforce Certified Platform Developer I

    Salesforce Certified Marketing Cloud Administrator

Published in Salesforce Ben

Salesforce Ben

INDEPENDENT SALESFORCE
PUBLICATION

“How Salesforce Admins Can Apply Data Governance to Einstein”

Salesforce Ben is the most-read independent Salesforce publication. When they needed someone to write about AI governance and data quality, they came here.

Why a Journalism Background Matters

Most Salesforce consultants came from IT. I came from a newsroom.

Journalists are trained to take complex information and make it clear for general audiences. To verify facts before publishing. To organize chaos into narrative.

That training shows up in everything I deliver:

Documentation that reads like it was written for humans.
Not technical jargon designed to impress other technicians.

Data standards borrowed from AP Style.
State abbreviations, phone formats, address structures. The same discipline that makes newspapers consistent makes your Salesforce data clean.

Questions before solutions.
Journalists ask questions. They don't assume. That's why my discovery process uncovers problems other consultants miss.

Your Salesforce org tells a story. I make sure it's a clear one.


Digital illustration of a neural network transforming into a circuit board with interconnected lines and geometric symbols on a beige background.

From Confused Beginner to Certified Architect

In 2012, I stared at a Salesforce screen at Environmental Defense Fund, surrounded by unfamiliar objects and automation menus, wondering what I'd gotten myself into. No technical background. No training. Just a mandate to "figure it out."

That confusion became the foundation for everything I do now.

I earned 13 certifications not because exams are fun, but because I needed to understand the platform deeply enough to explain it simply. I started teaching at NYU Tandon because I remembered what it felt like to have no clear path forward.

Clear Concise Consulting exists for the people still staring at that screen.

"I know exactly how it feels to be on the other side: confused, overwhelmed, and wondering if you made a mistake. That's why I build Salesforce solutions that don't require a technical background to use."

— Jeremy Carmona, Founder

NYU Tandon Salesforce Instructor

Since 2022, I've taught Salesforce Administration to career changers at NYU Tandon School of Engineering through PathStream's certificate program

160+

STUDENTS TRAINED

80%

JOB PLACEMENT RATE

Students who complete the program and actively job search land Salesforce roles. That's not a marketing number. That's tracked outcomes.

The teaching philosophy: If you can't explain it simply, you don't understand it well enough.

A modern, abstract infographic featuring concentric circles and radial lines resembling a radar chart, with 3D bar graphs in the foreground.

What Clients Say

Nonprofit Data Migration

Migrated 50,700 records from legacy system to Salesforce with full deduplication. Zero data loss.

Healthcare Compliance

Configured HIPAA-compliant Salesforce instance for patient management workflows.

Government Cloud Implementation

Senior Consultant on FedRAMP-authorized Government Cloud deployment for federal contractor.

  1. Understand before building.
    Every engagement starts with questions, not assumptions. I need to know what's actually happening before I propose what should happen.

  2. Work with what you have.
    No "rip and replace" unless absolutely necessary. Your team knows their processes. I build on that knowledge.

  3. Document everything.
    Your next admin shouldn't need to call me to understand what I built. Every configuration is documented for handoff.

  4. Teach as I go.
    Every project includes training. Your team should be more capable when I leave than when I arrived.

  5. Care about outcomes.
    Clean dashboards, better donor retention, happier staff. Not just checked boxes on a project plan.

The Approach

Collection of geometric metallic and blue objects resembling gemstones connected by a blue curved bar, set against a plain background.

Results, Not Promises

Flow Automation

Quote Follow-Up Automation

Replaced fragile manual process with Salesforce Flow using native Scheduled Paths. Sales team now gets automatic reminders without admin intervention.

Gov Cloud

Government Cloud Implementation

Senior Consultant on FedRAMP-authorized Salesforce deployment for federal contractor. Security, compliance, and documentation to government standards.

50,700 Records

Migrated. Zero Data Loss.

Full deduplication and data quality remediation for enterprise Salesforce instance. Legacy system retired on schedule.

GDPR Compliance

EU Consent Management

Built EU consent management system with Cookiebot integration, custom consent tracking objects, and regional segmentation for Account Engagement.

Big consultancies send senior architects to win your business. Then they hand your project to junior staff you've never met.

That doesn't happen here.

When you hire Clear Concise Consulting, you get me: the 13x certified architect, from discovery through deployment.

The same person on every call. No handoffs to junior staff.

The same person reviewing every deliverable. Consistent quality throughout.

Direct access when something breaks. No "let me check with my team."

No wondering who's actually building your system. You know exactly who.

You Get the Senior Person. Every Time.

Decorative wall art with blue geometric square frames and gold check marks arranged in an upward trend pattern.

We Might Not Be the Right Fit

I'm selective about projects I take on. Here's who I don't work with:

Organizations shopping for the cheapest option.

Quality Salesforce work takes time. If budget is the only factor, we're not aligned.

Teams unwilling to participate in discovery.

I need access to the people who do the work. If stakeholders won't make time for interviews, the project will fail regardless of who builds it.

Projects with no decision-maker.

"We'll need to run this by the board" after every milestone creates delays neither of us wants. Someone needs authority to approve.

Requests for work I can't verify.

If you ask me to build something that violates Salesforce best practices or creates security risks, I'll tell you. If you insist anyway, we part ways.

This isn't arrogance. It's respect for your time and mine.

What to Expect

  • 24-Hour Response Time

    You'll never wonder if I got your message. Emails and Slack messages get responses within one business day. Usually faster.

  • Weekly Progress Updates

    Even if nothing dramatic happened, you'll know where things stand. No surprises.

  • Documentation Before Handoff

    Your next admin shouldn't need to call me to understand what I built. Everything is documented.

  • Paid Discovery, No Obligation

    Every engagement starts with a discovery phase. If we determine we're not the right fit, you keep the documentation and we part ways professionally.

Ready to Fix Your Salesforce?

Schedule a free 30-minute consultation. We'll discuss your current challenges, identify quick wins, and determine if working together makes sense.

No sales pitch. No pressure. Just a conversation.