Frequently Asked Questions
Common questions about working with CCC, pricing, process, and what to expect.
About CCC
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Speed and accountability. At a large firm, a solutions architect designs the system, hands it to a technical lead, who hands it to a developer, who hands it to a tester. At CCC, one person does all of that. The result: implementations in 8-12 weeks instead of 6 months, and documentation that reflects what was actually built because the person who built it wrote the documentation.
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CCC was founded by Jeremy Carmona, a 13x certified Salesforce Architect and former journalist. Jeremy works directly with every client. The person in your discovery meeting is the same person configuring your org, writing your documentation, and training your team. When a project requires specialized skills outside Jeremy's scope, he brings in vetted subcontractors who are bound by confidentiality agreements and work under CCC's supervision. The architecture, communication, and accountability stay with one person.
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CCC provides Salesforce implementation, data governance, and AI governance services for nonprofit, government, healthcare, and enterprise organizations. The focus is practical: architecture that scales, documentation that non-technical leadership can read, and governance that prevents the problems most orgs discover too late. Every engagement is led by a 13x certified Salesforce Architect with 14 years in the ecosystem.
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Government (FedRAMP, GovCloud, compliance documentation), nonprofit (NPSP, Nonprofit Cloud, donor management), healthcare (Health Cloud, HIPAA compliance), and enterprise (multi-Cloud, large user bases, complex integrations). CCC has worked with USCIS, Environmental Defense Fund, UnitedHealth Group, HRSA, and NYU.
Pricing & Process
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It depends on scope. A data quality assessment starts at $5,000. A full Salesforce implementation ranges from $15,000 to $75,000 depending on complexity. Training workshops range from $2,500 (half-day) to $15,000 (executive session). Every engagement begins with a free consultation to determine scope, timeline, and fixed pricing. No hourly billing surprises.
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Most projects are fixed-price based on a scoping document you approve before work begins. You know the total cost before the first configuration starts. For ongoing administration support, CCC offers monthly retainers starting at $3,000/month (15 hours, 24-hour response time, 3-month minimum). Ad hoc support is available at $175/hour for one-off requests.
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CCC's pricing already reflects the realities of nonprofit budgets. Registered nonprofits receive a discount on service rates. CCC also provides a limited number of pro bono hours annually to causes aligned with its values. Discuss your budget during the free consultation and we'll find a scope that works.
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For project engagements, a 30-50% deposit is standard to secure scheduling and begin work. The remainder is invoiced at project milestones. For monthly retainers, invoicing is monthly in advance. For ad hoc support, invoicing is monthly in arrears.
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Three steps. First: take the AI Readiness Scorecard (2 minutes, free). Second: book a 15-minute call to walk through your results. Third: receive a scoping document with timeline, deliverables, and fixed pricing. No pitch decks. No sales scripts.
Services & Implementation
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CCC offers five core services: Salesforce Implementation (architecture, configuration, go-live), AI Governance (review cycles, ownership, human oversight), Data Governance and Migration (deduplication, standardization, migration planning), Training and Documentation (admin training, certification prep, admin runbooks), and ongoing Administration Support (retainer-based or on-demand). Full details on each service are on the Services page.
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Small implementations (single Cloud, under 50 users): 6-8 weeks. Medium implementations (multi-Cloud, 50-200 users): 8-12 weeks. Complex implementations (GovCloud, multi-department, integrations): 10-16 weeks. Data quality assessments: 1-2 weeks. Data migrations: 2-8 weeks depending on volume. We provide a detailed timeline with milestones before starting.
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Every implementation includes 30 days of support after go-live: bug fixes, configuration adjustments, and questions handled by the same person who built the system. For ongoing support beyond 30 days, clients can purchase a monthly retainer or use ad hoc support at $175/hour.
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Zoom for meetings. Confluence for project documentation and knowledge bases. Google Drive for shared files. Salesforce sandboxes for development and testing. Jira for task tracking when needed. You'll have visibility into project progress at every stage.
Training & Certification
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Yes. CCC's training program is built from 160+ students taught at NYU Tandon School of Engineering with an 80% job placement rate. Training options include admin training, end user training, leadership training, and certification exam prep. Formats range from half-day workshops ($2,500) to executive sessions ($15,000). All training uses hands-on sandbox exercises, not slides.
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Yes. CCC's certification prep covers every exam objective for the Salesforce Administrator certification: data management, security, automation, customization, reports, and analytics. The program includes a structured study plan, exam guide breakdowns, and practice scenarios. The same program produced 80% job placement at NYU.
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No. CCC's training is designed for people who weren't born speaking tech. Career changers, non-technical staff assigned to Salesforce roles, and teams with low user adoption are the most common training clients. Every concept is explained in plain language with hands-on exercises in a sandbox environment.
Templates & Resources
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CCC publishes free Salesforce guides, screening templates, and governance checklists on the blog. The recruiter series (10 free guides) and the org health series (10 free guides with companion templates) are available at clearconciseconsulting.com/blog. The AI Readiness Scorecard is free at clearconciseconsulting.com/scorecard.
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Yes. Premium templates, governance kits, and training resources are available on Gumroad at gumroad.com/clearconciseconsulting. Categories include Salesforce Architecture, AI Governance, Training and Career, and Nonprofit Tools. Every paid resource includes lifetime updates.
Logistics
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Yes. CCC works remotely with organizations across the US. Past clients include teams in New York, Washington DC, and distributed organizations with staff in multiple states. Most work is done via video calls and shared project tools. In-person workshops can be arranged for larger engagements.
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Clear Concise Consulting, 228 Park Ave S #871721, New York, NY 10003.
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Email: j.carmona@clearconciseconsulting.com. Or use the contact form at clearconciseconsulting.com/contact. Active clients receive direct access for project-related communication.
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CCC signs mutual non-disclosure agreements and follows best practices for access control. All subcontractors are bound by confidentiality agreements. CCC never shares client data with third parties. Separate sandboxes and two-factor authentication are standard for all sensitive work.
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Start with the scorecard. It takes 2 minutes and gives you a clear picture of where your org stands across five categories. From there, we can have an informed conversation about what's working, what's not, and whether CCC is the right fit.
Still have questions?
Book a 15-minute call. No sales pitch. Just answers.