Salesforce Guides and Resources for Real People
Free implementation guides, org health assessments, career tools, and data governance resources. Written by a 13x certified Salesforce Architect who started at EDF and teaches at NYU.
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Salesforce for Recruiters
93,000+ LinkedIn impressions · 400+ new followers · 10 free guides
Screening guides for every Salesforce Cloud, certification decoder, JD templates, and salary benchmarks. Everything recruiters need to place Salesforce talent correctly.
LAUNCHING APRIL 1
What Your Salesforce Org Says About Your Company
10 guides · 10 free templates · Org health to AI readiness
The 400-object org. Flow spaghetti. Reports nobody trusts. The sharing model nobody designed. 10 problems I find every time someone hires me to fix their Salesforce.
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Reversibility: The Rollback Plan Nobody Writes Until It's Too Late
12,000 duplicate Account records overnight. The kill switch worked in 90 seconds. Cleanup took nine days. The agent had not tagged its records.
Proportionality: Not Every AI Decision Needs a Committee
An AI Ethics Committee took four weeks to approve typo autocorrect. The same committee approved a Tier 3 Agentforce deployment in 30 minutes.
The Fix: A 30-60-90 Day Roadmap for Cleaning Up Your Salesforce Org
I've spent 9 posts telling you what's wrong with your Salesforce org. Here's the part I actually care about: it's all fixable. This guide covers the 30-60-90 day framework I use in every org health engagement. Assess first, fix second, govern third. Free roadmap template included
Introducing the CCC AI Center of Excellence
A nonprofit director needed an AI strategy in 90 days. Her data wasn't ready. That conversation became the CCC AI Center of Excellence.
Need help implementing what you've read?
CCC provides Salesforce implementation, data governance, and AI governance services for nonprofit, government, healthcare, and enterprise organizations. The same architect who writes these guides builds the systems.